Soothe dry eyes with dry eye treatment in Auckland, Hawke’s Bay or Wellington
Discover how our range of personalised treatments can improve dry eyes
Soothe dry eyes with dry eye treatment in Auckland or Hawke’s Bay
Discover how our range of personalised treatments can improve dry eyes
Discover how our treatment plans can relieve dry eye symptoms
Dry eyes are an irritation for many people. An insufficiency in the tears’ quantity or quality can cause your eyes to feel gritty, irritated or sore, and sometimes even to water more. If left untreated, severe dry eyes can potentially damage your eyes and even affect your sight.
Dry Eye Syndrome, also called keratoconjunctivitis sicca, or sicca syndrome, occurs when your eyes cannot produce enough normal tears, or your tears evaporate too quickly. Sjögren’s Syndrome is a related condition with symptoms including dry eyes, dry mouth and arthritis. Find out more about dry eyes and Sjögren’s Syndrome.
There are a number of treatments for dry eyes, but their effectiveness depends heavily on an accurate diagnosis. At the Eye Institute, you’ll be seen by a doctor with experience in Dry Eye syndrome, who will carefully assess your symptoms and design a personalised treatment plan for you.
Advantages
- Improvement in the condition of the ocular surface.
- Improvement in symptoms of dry eyes.
Disadvantages
- Some treatment types are needed long term, e.g. drops
Risks include an allergy to the medicated eye drops.
Artificial tears
Artificial tears are a good temporary solution for some cases of dry eyes. They can provide immediate relief, and are available without a prescription. However, if you need to use eye drops more than three times a day, you should use preservative-free drops such as Bion Tears, Cellufresh, Polytears-Free or Refresh. Preservative-free drops are also safe to use with contact lenses.
Hot lid massage
One of the most common causes of dry eye syndrome is due to a poor quality oil layer in tears. The Meibomian glands, which are located along the eyelid margins, produce this oil. You can improve the oil production by applying heat to the eyelids, followed by a gentle massage of the eyelids.
Intense Pulsed Light Therapy (IPL)
This comfortable and straightforward treatment helps relieve dry eye symptoms, particularly when associated with congestion of Meibomian glands. IPL therapy is applied to the skin below the eye and can be repeated over several sessions.
Our specialists have carried out significant research into dry eyes. They have a great deal of experience in treating the condition. You’ll also benefit from our investment in the latest technology for diagnosing and treating Dry Eye Syndrome.
Punctal occlusion
If your dry eyes are caused by insufficient tear volume, it may be necessary to reduce your tear drainage. We can perform a procedure called punctal occlusion. This treatment permanently or temporarily closes off your tear drainage channels, allowing you to retain your natural tears, reducing the need for eye drops.

Your eye specialist will create a treatment plan to manage your symptoms best.
Results include
- Improvement in dry eye symptoms.
- Possible improvement in vision if dry eye has affected this.
Gain relief from a worrying eye condition
We understand that any issue with your eyes can be a weight on your shoulders. Book an appointment today, and we’ll help you get to the bottom of your issue and put your mind at ease.
Gain relief from a worrying eye condition
We understand that any issue with your eyes can be a weight on your shoulders. Book an appointment today, and we’ll help you get to the bottom of your issue and put your mind at ease.
Eye treatment options can be confusing. We’ve made the journey as straightforward as can be
1. Get in touch
The first step is to call us so we can answer any questions we can on the phone. Give our friendly team a call on 0800 99 2020 or request a call back from us.
2. We’ll meet
At your consultation, we’ll diagnose your issues, answer your questions and give you a clear recommendation based on your needs. You’ll confidently leave with a clear understanding of your treatment options.
3. Enjoy clarity
After treatment, people often tell us how pleased they were that they took action when they did. They’re often so glad that they reached out so that we could address their concerns and help them resolve their troublesome eye condition.
Our industry-leading experts are here to guide you every step of the way
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Dr Nick Mantell is a Refractive laser, Refractive Lens Exchange and Cataract Specialist. He has been working in private practice for 20 years.
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With four decades at the forefront of eye surgery in New Zealand, Dr Ring was an early exponent of modern multi-focal technology. He was also part of the esteemed small team that introduced laser surgery to the country.
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A cataract, corneal and laser surgery specialist Dr Subbiah has been with Eye institute since 2013. His easy manner and affable nature have found a natural home in New Zealand medicine.
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Dr Watson’s focus – pun intended – is the front of the eye. His combination of specialisations enables him to address the face, eyelids, tear drainage system, the surface of the eye and cornea together as a single functional unit to give the best possible outcome.
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Professor Danesh-Meyer is an international authority on glaucoma and neuro-ophthalmology and one of the most highly regarded experts in her field.
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Professor Charles McGhee, a Consultant Ophthalmic Surgeon for 25 years, specialises in corneal diseases and cataract surgery.
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Will is an acknowledged expert in cataract and vitreoretinal surgery. He splits his time between the Eye Institute and works publicly at the Greenlane Clinical Centre.
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Dr Hill completed her MBBS at St Georges University of London in 2008, also obtaining an Intercalated BSc from King’s College University, London.
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Dr Hadden specialises in vitreoretinal and cataract surgery, including the treatment of intraocular tumours. He has been at Eye Institute for 17 years.
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Dr Narme Deva is a key opinion leader for Medical retina and Uveitis in New Zealand and an expert cataract surgeon. She has a logical approach, an empathetic manner and a passion for the pursuit of excellence.
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Dr Elizabeth Insull is a New Zealand and UK trained Oculoplastic and Ophthalmic surgeon based at Eye Institute Hawke’s Bay at Kaweka Hospital.
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Dr Kaliopy Matheos is a New Zealand-trained Ophthalmologist specialising in Glaucoma & Anterior Segment Surgery at the University of Toronto in Canada.
As part of his ophthalmology specialty training, Dr Dunne gained valuable experience in major centres such as Auckland and Wellington.
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Dr. Jay Meyer is a specialist eye surgeon with expertise in cataracts, glaucoma, and corneal diseases and surgeries. He has a gentle demeanour and provides personalised care by tailoring treatments to each patient’s needs.
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Dr Reeves has advanced training in the diagnosis and management of glaucoma. He offers a variety of laser and surgical treatments including minimally invasive glaucoma surgery.
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Dr Baswati Sahoo
Dr Baswati Sahoo is a cataract and glaucoma surgeon from India with over 15 years of experience in Ophthalmology.
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Dr Shira Sheen
Shira completed Ophthalmology training in Israel, under the supervision of world known Ophthalmologist, Professor Ehud Assia.
Dr Ammar Binsadiq
Dr Ammar Binsadiq is a New Zealand-trained ophthalmologist with subspeciality training in medical retinal, cataract and vitreoretinal surgery.
Dr Narme Deva is a key opinion leader for Medical retina and Uveitis in New Zealand and an expert cataract surgeon. She has a logical approach, an empathetic manner and a passion for the pursuit of excellence.
LEARN MORE
With four decades at the forefront of eye surgery in New Zealand, Dr Ring was an early exponent of modern multi-focal technology. He was also part of the esteemed small team that introduced laser surgery to the country.
LEARN MORE
![]()
A cataract, corneal and laser surgery specialist Dr Subbiah has been with Eye institute since 2013. His easy manner and affable nature have found a natural home in New Zealand medicine.
LEARN MORE
![]()
Dr Watson’s focus – pun intended – is the front of the eye. His combination of specialisations enables him to address the face, eyelids, tear drainage system, the surface of the eye and cornea together as a single functional unit to give the best possible outcome.
LEARN MORE
![]()
Professor Danesh-Meyer is an international authority on glaucoma and neuro-ophthalmology and one of the most highly regarded experts in her field.
LEARN MORE
![]()
Professor Charles McGhee, a Consultant Ophthalmic Surgeon for 25 years, specialises in corneal diseases and cataract surgery.
LEARN MORE
Will is an acknowledged expert in cataract and vitreoretinal surgery. He splits his time between the Eye Institute and works publicly at the Greenlane Clinical Centre.
LEARN MORE
![]()
Dr Hadden specialises in vitreoretinal and cataract surgery, including the treatment of intraocular tumours. He has been at Eye Institute for 17 years
LEARN MORE
Dr Elizabeth Insull is a New Zealand and UK trained Oculoplastic and Ophthalmic surgeon based at Eye Institute Hawke’s Bay at Kaweka Hospital.
LEARN MORE
Dr Kaliopy Matheos is a New Zealand-trained Ophthalmologist specialising in Glaucoma & Anterior Segment Surgery at the University of Toronto in Canada.
LEARN MORE
Dr. Jay J. Meyer is a specialist eye surgeon with expertise in cataracts, glaucoma, and corneal diseases and surgeries. He has a gentle demeanour and provides personalised care by tailoring treatments to each patient’s needs.
LEARN MORE
Dr Reeves has advanced training in the diagnosis and management of glaucoma. He offers a variety of laser and surgical treatments including minimally invasive glaucoma surgery.
LEARN MORE
Dr Nick Mantell is a Refractive laser, Refractive Lens Exchange and Cataract Specialist. He has been working in private practice for 20 years.
LEARN MORE
Dr Hill completed her MBBS at St Georges University of London in 2008, also obtaining an Intercalated BSc from King’s College University, London..
LEARN MORE
As part of his ophthalmology specialty training, Dr Dunne gained valuable experience in major centres such as Auckland and Wellington.
LEARN MORE
Dr Ammar Binsadiq is a New Zealand-trained ophthalmologist with subspeciality training in medical retinal, cataract and vitreoretinal surgery.
LEARN MORE
Dr Baswati Sahoo is a cataract and glaucoma surgeon from India with over 15 years of experience in Ophthalmology.
LEARN MORE
Dr Shira Sheen completed Ophthalmology training in Israel, under the supervision of world known Ophthalmologist, Professor Ehud Assia.
LEARN MORE
Dr Edward Hutchins specialises in Cataract, Corneal, Medical Retina & Vitreoretinal surgery.
LEARN MORE
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Learn more about treating dry eye disease from authoritative sources.
Dry eyes are a chronic lack of lubrication and moisture on the surface of the eye. An adequate and consistent layer of tears on the surface of the eye is essential to keep your eyes healthy, comfortable, and seeing well.
Tears bathe the eye’s surface to keep it moist and wash away dust, debris and microorganisms that could damage the cornea and lead to an eye infection. Click here to read more.
Sometimes, there’s a lack of balance in your tear-flow system. Or your air conditioner, heater, or other things around you could dry out your tear film.
Other causes include:
- The natural aging process, especially menopause
- Side effects of certain drugs like antihistamines
- Diseases that affect your ability to make tears, like Sjogren’s syndrome, rheumatoid arthritis, and collagen vascular diseases
- Problems that don’t allow your eyelids to close the way they should
An adequate and consistent layer of tears on the surface of the eye is essential to keep your eyes healthy, comfortable and seeing well.
Tears bathe the eye’s surface to keep it moist and wash away dust, debris and microorganisms that could damage the cornea and lead to an eye infection.
A normal tear film consists of three important components:
- An oily (lipid) component
- A watery (aqueous) component
- A mucous-like (mucin) component
A problem with any of these sources of tear film components can result in tear instability and dry eyes. Click here to read more.
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